At Ciconf.com (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit or make a purchase from our website (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information when you use our Site:

  • Personal Information: This includes information such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account.
  • Non-Personal Information: We also collect data that does not personally identify you, such as your IP address, browser type, and browsing patterns through the use of cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal information to process payments and fulfill your orders, including sending order confirmations and shipping details.
  • To Communicate With You: We may use your contact information to send important updates about your order, respond to inquiries, or provide customer support. We may also send you marketing emails about promotions and new products, but you can opt out at any time.
  • To Improve Our Services: We use non-personal information to analyze user behavior on our Site, improve user experience, and develop new features and products.

3. Sharing Your Information

We value your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT support.
  • Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation.

4. Security of Your Information

We take the security of your personal information seriously. We implement appropriate security measures, such as encryption and secure socket layer (SSL) technology, to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to legal obligations that may require us to retain it.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze Site traffic. Cookies are small data files that are placed on your device. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our Site.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the updated date. Your continued use of the Site after any changes indicates your acceptance of the revised Privacy Policy.